VE Terms of Service

Effective Date: February 2019.

You understand that EL holds ABSOLUTELY NO CLAIM TO YOUR WORK WHATSOEVER.

Your submission of materials gives us permission to edit your work, but in no way does it give us any claim of ownership or rights to any of your footage, clips, videos, et al. Nor will we or any of our employees or assigns distribute, in any way, your information or your work to any third parties.

You agree you’re not entitled to a refund or remediation of any kind for any of the following reasons:

  1. You sent us the wrong footage/clips and did not replace the footage within a three (3) day period.
  2. You provided the wrong contact information to be featured in the reel and didn’t catch it after the first initial review. You can, however, request a revision if you catch the error in time.
  3. We did not get your reel back to you “on time.” If you needed a reel back within a certain time frame and did not order a Rush Service along with a a particular editing service, we cannot get it back to you within that time frame.

As always, please get in touch with us and we will do our best to help.

You understand that our turnaround time can vary, and is not guaranteed.

The turnaround time range we provide is an estimate and we will do our best to provide our service within that time frame. If something comes up and we may have an issue honoring that time frame, we will contact you and let you know ahead of time. That does not invalidate our service and you are not entitled to a refund or any other remediation.

You agree that we are not responsible for you sending in your work for editing.

We are under no obligation to remind you to send in your footage and materials after you place an order. Sometimes clients will order a service before they turn in the material and will communicate that to us. We will try to send you a courtesy reminder if we haven’t heard from you within about five (5) business days, but we will not be held responsible for you not turning your material in.

You understand that your PayPal or credit card statement will read EL Services or similar.

Please make sure that you recognize the charge on your statement when it appears. If you dispute a charge on your statement because you don’t recognized it, and our account is deducted, you agree to pay that charge back plus any fees we incur.

You understand that we are not responsible for you sending in the footage you want to use.

Please make sure you are submitting the correct files to us. We do not wish to create more work for both you and the assigned editor.

You understand how our revisions work.

We will send you two (2) edits. The first edit will be a draft where we welcome any changes, edits, suggestions within reason that we will apply to the second – and final – edit. If after you receive the second and final edit and you still want to make changes, each revision will cost $50.

You understand that you cannot contact our editors outside of EL.

Our editors are working professionals who are here to provide a service, and all communications are kept confidential and professional. Outside of EL and our editing service, our editors are not responsible for any additional work related to the services.

You understand that acceptance of these terms is legally binding.

By accepting these terms, you are joining into a binding, legal contract that is valid and enforceable within a court of law.

Limitation of Liability

You expressly understand and agree that EL and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (regardless of whether EL has been advised of the possibility of such damages), resulting from:

(i) The use or the inability to use the EL Editing service;

(ii) The cost of the procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages receives or transactions entered into through or from the EL Editing service; or

(iii) Any other matter(s) relating to the EL Editing service.

Miscellaneous Terms

The terms of the User Agreement constitutes the entire agreement between you and EL and governs your use of the EL Editing service. Furthermore, the terms of the User Agreement and the relationship between you and EL shall be governed by the laws of the State of New York without regard to its conflict of law provisions. You and EL agree to submit to the personal and exclusive jurisdiction of the courts located within the county of New York, NY. The failure of EL to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the EL service or the Agreement must be filed within 1 month after such claim or cause of action arose or you will be barred from raising such a claim(s).

If you have any questions or concerns, please email us at reels@evelynleefilms.com..